Citigroup, the fourth-largest bank in the United States with operations in another 159 countries, has done a lot in the past year to spin up its remote work.
Fort starters, Citi stepped up and invited employees to send their receipts for reimbursement on any home office supplies that they needed, helping employees turn their homes into comfortable, efficient offices, on the company’s dime.
Once they got set up, Citi offered a mix of global and region-specific virtual workshops and webinars to its remote workforce. And aside from the Citi-specific programs, the company also partnered with a third party that hosted even more virtual sessions.
Citi provides discounted tutoring for employees with kids at home while hosting educational camps and other sessions to keep their kids entertained and busy. It also helps connect employees and help coordinate “learning pods” for those who want to make sure their kids are still learning or taking classes in person.
In addition, Citi’s CEO Jane Fraser recently sent out a memo to all employees announcing that the company would be taking extra steps to prevent burnout and make work a little less stressful. The company banned internal video meetings on Fridays as a sort of soft start to the weekend, pivoted to only scheduling meetings during regular business hours, and reminded employees to take time away from work.
And in case employees don’t schedule time off themselves, Fraser created a new company holiday, “Citi Reset Day,” on May 28 to get the ball rolling. Above all else, these recent moves show that Citi took lessons from the earlier days of the pandemic to heart and that it’s committed to actually making the improvements and adjustments that will keep its team happy and productive.